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Amazon's new Key service lets couriers unlock your door

Amazon's new Key service lets couriers unlock your door

No access codes or keys are ever provided to delivery drivers.

Live outside of those 37 USA cities and it could be awhile before you get access to Amazon Key.

The Seattle-based firm has trialed a range of alternative methods of delivering parcels to customers, including running a test of drone delivery. It also signals Amazon's ambitions in the growing market for home security devices, where Alphabet Inc's Nest Labs competes.

Mortimer firmly believes Australian consumers would be on board with a concept like Amazon Key, but worries retailers will be slow on the uptake, given the relatively low proportion of online shopping occurring locally, still about seven percent of overall online purchases.

As a delivery is made, homeowners can watch the drop-off being performed on a motion-detecting camera called a Cloud Cam, which features two-way audio and viewing access through a free app.




The company Wednesday introduced Amazon Key, a program for Amazon Prime members that, when linked to an internet-connected door lock, grants entry to delivery people or other authorized folks.

Amazon's own team will deliver the packages, potentially expanding the service to third parties in the future, and there will be no extra cost for the new delivery service. With Amazon Key, the company also bets you will use the Cloud Cam for more than just deliveries. Oh, and if you already have a full-on security system and you want to opt for the Key, you need to disable it on delivery day.

Amazon.com Inc has plans to drop off packages directly into shoppers' homes.

The service isn't just for deliveries. After you request a delivery service, Amazon will alert you when the courier arrives so you can choose to livestream the delivery from start-to-finish if you want to keep an eye on things. The Amazon Key platform could eventually be integrated with thousands of providers - from dog walkers to house cleaners - letting you schedule appointments without worrying about giving someone a physical key. The company does not recommend the service to customers who have pets with access to the front door. I, Traumatic Brain Injury Futurist, love to erase literally all the physical and technological boundaries separating my home from the retail supply chain of unspeakably vast and infinitely ravenous profit-making machines that only this year suffered huge security breaches exposing the personal data of thousands and thousands of people. Once the delivery man is at the door, they will scan the barcode of your package to gain access to your house. Any time someone does use the app, the camera will start up and start recording - sending you a real-time feed of the delivery in progress.

At the moment it is exclusively available for Prime Members, but would you use Amazon Key?

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